If you are not completely satisfied with your purchase, we're sorry to hear that, however, use our contact form to notify us and simply return the item in its original unused condition within 28 days of receipt.
Returned items should be unused and unworn and be returned with any enclosed documentation. We will issue a full refund to the credit card or account used for purchase on receipt of returned item. Alternatively, if preferred, we will also be happy to exchange the item.
Please note:
Goods will only be accepted for return if they are returned within 28 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 3-5 business days for a refund to be processed.